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Our support team is available 24/7. Whether you have a question about your account, a plan, or our services — we respond within the hour.

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Contact information

Office
Hamilton Rd, Sutton-in-Ashfield
NG17 5LD, United Kingdom
Business Hours
Monday–Friday  9:00am–5:00pm GMT
Emergency support available 24/7
Response Time
Within 1 hour during business hours
Ways to reach us
Email Support
support@tradevent.org
For account questions, withdrawals, and general help
Account Managers
24/7 availability
Dedicated to Expert and Gold plan members
Compliance
compliance@tradevent.org
For AML, KYC, and regulatory inquiries

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